![]() A:Your ticket reserves your table for an hour-long timeslot, indicated on your timed ticket.However if you have an emergency you'd like to discuss with our customer service team, contact us at (Our team is available M-F, 9-5, and you can expect a response within 48 hours of contact.) A: No - our show goes on rain or shine, and all sales are final and nonrefundable.A: If the table appears gray on the seating chart map, that means it's sold out.Q: I see the table I want, but it won't let me click on it!.A: No, we cannot process ticket orders and reservations over the phone.For more information on this please email Q: Can I reserve my ticket over the phone? ![]() However, we can assist with canceling your original reservation and rebooking something new with those additional charges. Your new booking will incur additional charges without refund of the old.
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